RTFM is the oldest love-hate relationship in tech. We tell every newcomer to read the manual, in the same breath that we write manuals no human being could love. It is hazing dressed up as mentorship. The honest truth is that half the time the manual is wrong, out of date, or lovingly describes a […]
A field guide for anyone who landed here feeling alone. Start anywhere. Start small. If you’re reading this because the family you were born into didn’t come through — or did, but couldn’t hold all of who you are — I want to say two things before anything else. First: that’s a grief, and it’s […]
A queer history of the people who built the thing you’re reading this on. There’s a comforting story certain people like to tell, the one where queerness is a recent software update — some glitch that got introduced around the time everyone started carrying computers in their pockets. It’s nonsense, and there is no group […]
You’re here because something is broken. Again. Before you touch anything, stop. Seriously. Take your hands off the keyboard for thirty seconds. You don’t know what’s wrong yet. You know what’s happening. Those aren’t the same thing. Customers can’t log in. The phones are ringing. Management wants updates every five minutes. Someone has already suggested […]